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Shipping & Returns

Shipping Detail

Thank you for visiting and shopping at My Website (Offerchic). Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

All orders are processed within 1 – 2 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

SHIPPING INFO
– After the payment comes in, the package will send 1-2 working days
– All Shipping With Tracking Number
– Estimated Delivery :
  5 – 15 Days To US Address
  9 – 20 Days To Worldwide

INTERNATIONAL SHIPPING
In some rare cases, shipment time can take up to 25 days depending on customs holds for your country.

Return & Refund Policy

If any item is not what you required then just notify us using the form below within 10 days of receipt.

If goods are returned within 7 working days of receipt we will issue a partial refund excluding postage and packaging costs, or an exchange. After 7 working days we will refund the cost of the order minus the postage and packaging charge paid. The costs of returning goods will be paid by you.

The consumer has a duty of care for the products during the cancellation period in order for a refund to be given.

Please obtain proof of postage when returning items, this can be done in the form of a receipt which will be given to you on request at your local post office. In the event of an item being lost on its way back to us, the proof of postage will be required in order for a refund to be actioned. This postage cost is not reimbursed (unless item is damaged/faulty).

Damaged/Faulty Goods

Please check your goods on delivery. If items do arrive damaged/faulty please let us know within 7 days and arrange to post them back to us.

We will reimburse you these extra postage costs. If you do not inform us within 7 days, then we will have no liability for items said to be damaged/faulty on delivery.

Personalised & Perishable Items

There will also be no refunds for Personalised & Perishable goods such as food, flowers, newspapers or magazines unless a mistake has been made by us. Please refer to The Consumer Protection (Distance Selling) Regulations 2000 – Exceptions to the right to cancel

Sale Items

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

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